Welcome to our Support Center
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How to Get Support
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Order Payment & Billing Support
- How to get my refund? How does it work?
- How to track my orders?
- I am keeping my US company but I want to cancel my subscription. What will happen to my company?
- I don’t need my US company any more. What happens after I cancel my subscription?
- I missed the company details form when I placed the order. What should I do?
- I want to cancel my subscription. What do I do?
- I’ve made the payment with my credit card but I haven’t receive any confirmation email. What’s going on?
- What are the payment options?
- What is your Hassle Free Satisfaction Guarantee?
- What is your refund policy?
- Why members cancel subscription? What is company dissolution?
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Pre Order FAQs
- Are there any business licensing requirements that I should be aware of?
- Determine What You Need
- Does the US impose any restriction on foreign investments, or on setting up companies in the US?
- How can I be sure that I’m compliant with the laws and regulation of the US?
- Industry-Specific Solutions (Case Studies/Success Stories)
- What are the application requirements?
- What are the restrictions for foreign/non-US citizen shareholders?
- What do I need to provide to start the application or subscription?
- What is the capital requirement for forming a US company?
- What kind of company names will be acceptable?
- Which countries or cases do you not serve?
- Why do you need to know the nature of my business?
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Track Order Status & Delivery Timeline
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Company Formation
- Are my documents secure?
- Can I just use my business address or a PO box for the legal address and act as my own registered agent?
- Can I use my business address you provide as the registered agent legal address?
- Can my new C Corp be held by a company formed in my home country?
- Do I need stock certificate to prove my ownership of the company?
- Getting Started – FFM/KB
- How can I get one?
- How do I access my incorporation documents?
- How do we know the name that we desire is available?
- How long does it take for my company to be ready?
- How long does it take to get the EIN for my company?
- How often and when do I need to renew my company license?
- How often and when do I need to renew my company license?
- How to get one? Is it included in my package?
- How to make changes?
- I’m a real estate investor. Is there any exception to which an LLC can be formed for me?
- Incorporation changes and government filing
- Is that any exception in government fees that are not included?
- What are company standing alerts?
- What are the common cases in which changes, amendments, or filings of corporate documents are required?
- What are the company entities options for overseas entrepreneurs?
- What corporate documents are included in the forming of my company?
- What does an American company name look like?
- What does company kit include?
- What does Compliance Standard (Owner Information Background Check) include?
- What fees are included in my package?
- What is a Business ID?
- What is a C Corp?
- What is Articles of Incorporation?
- What is Certificate of Good Standing?
- What is EIN?
- What is limited liability protection?
- What is registered agent?
- What kind of licensing I may be required to acquire?
- What services or activities require EIN?
- Why do you offer mostly C Corp formation and not other entities such as LLC, or sole proprietorship?
- Why do you offer mostly C Corp formation and not other entities such as LLC, or sole proprietorship?
- Why is C Corp better than other company entities?
- Why is it important? Isn’t Business ID enough for my operation in the US?
- Why is it not a good idea to get an LLC? Many of my American friends have one.
- Why should I engage in an owner information background check?
- Why should my company have one or why do I need one?
- You may want to have stock certificate available when needed. Here’s why.
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Tax Filings & Compliance
- Am I likely to pay taxes in the first year?
- Can I use my company to hire myself and apply for H1-B employment?
- Do I have to file personal tax returns?
- Do I have to file state personal tax return?
- Do I have to maintain a book? I.e. bookkeeping?
- How much does it cost to apply for ITIN?
- How much should I pay for my corporation taxes or even my personal taxes?
- How to file federal tax return?
- How to pay taxes?
- What is automatic company federal tax return filing?
- What is Automatic Company State Tax Return Filing?
- What is certificate of good standing?
- What is federal tax filing time?
- What is federal tax return filing?
- What is ITIN?
- Why do I need compliance review?
- Why do I want to file personal tax return even though I have no US-based personal income?
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US Back Office Services
- Can I access my mails online? How? (Online Document Management System)
- Can I get my own 1800/1833 toll free number?
- Can I get one that can receive SMS for 2FA?
- Can you provide invitation letter for US VISA Application?
- Executive Appointment Service (Enterprise solutions)
- Executive Appointment Service (Enterprise solutions)
- How are mails handled?
- How are my mails handled?
- How do I receive my mails?
- How do I submit inquiries?
- How do I upgrade my secretarial service?
- How does call reception work?
- How does it work?
- Is it really unlimited?
- Patent & Trademark Application Ready
- What business inquiries can I submit?
- What can I do with my business address?
- What can I do with premium secretarial service?
- What is business address and why must you have one?
- What is notary and When do I need it?
- What is Secretarial Inquiry Service?
- What is the turnaround time for my inquiry?
- What is US business phone number?
- What is video notary or remote notary?
- Who can obtain the invitation letter?
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US Banking Business Accounts
- Can I open a US personal bank account?
- Can you assist me in opening a business bank account if I’m not able to travel to the US in the next few months?
- Crowdfunding Campaign Ready
- Do you control my bank account?
- Do you control my bank account?
- Do you provide banking assistance?
- Executive Appointment Service (Enterprise solutions)
- Executive Appointment Service (Enterprise solutions)
- How do I apply the personal bank account?
- How do I get my business bank account?
- How does Transferwise work?
- How is Fund Transfer Account different from Payment Accounts such as PayPal?
- In many ways Fund Transfer Accounts and Payment Accounts work almost the same. Why would I need one then?
- US Ecommerce Account Application Ready
- US Merchant Account Application Ready
- US Payment Account Application Ready
- What are my banking options?
- What are the requirements?
- What do I do after my bank account is opened?
- What documents do I need to open my US bank account?
- What happens if I’m rejected by the Bank for new account?
- What happens if in the event that I am required to come the US in order to open the bank account?
- What is Fund Transfer Account?
- Why is a there a travel requirement for bank accounts opening?
- Why is it so hard to open a bank account in the US?
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Still Have Questions?
I’ve made the payment with my credit card but I haven’t receive any confirmation email. What’s going on?
- Please allow up to 24 hours to receive an update to your payment status.
- This does not affect processing of your order. As long as we have receive your subscription order, our fulfillment department will handle it right away. We handle billing and fulfillment and services completely separately.
